Knowledgebase : MarketPlace

1. How to log into the Supplier Portal

When a customer creates you as a supplier in the e-invoicing solution, an email is sent with details of how to log into the system. The email will contain a link to the Supplier Portal and your User Id. Click on the URL link contained in the email.

You will need to enter a password. Please note the password needs to be alphanumeric, minimum of 8 characters and at least one letter in capitals.

You will then be asked to set up a Password Lookup in case you forget your password, the system will email you a URL link which you can use to reset your password by answering your Password Lookup question correctly. Please note the answer to the Password Lookup question is case sensitive.


2. How to create a PO Flip invoice

The System assumes that you want to create an invoice which is exactly the same as the Purchase Order. It assumes that all lines on the Purchase Order will be invoiced and that the invoice will contain the same quantities and prices as per the Purchase Order.

You can create your PO Flip invoice against an Order displayed on the home page by clicking on the Create New E-Invoice icon (option 1) or by searching for the PO number using the Purchase Order search field (option 2)